SHIPPING & DELIVERY
PRINTED FRESH TO ORDER
Every t-shirt at The State Threads is printed fresh to order right here in the
USA. No mass production. No sitting in warehouses. Just quality apparel made
specifically for you.
DELIVERY TIMELINE
Production Time: 2-3 business days
Shipping Time: 2-3 business days
Total Delivery: 5-7 business days
Orders typically arrive within one week of purchase.
SHIPPING RATES
Free Shipping: Orders $50 and over
Standard Shipping: $4.95 (orders under $50)
We ship via USPS, UPS, or FedEx depending on your location and fastest
delivery option.
TRACKING YOUR ORDER
You'll receive:
- Order confirmation email immediately after purchase
- Shipping confirmation with tracking number once your order ships
- Tracking updates as your package moves
Track your order anytime at: thestatethreads.com/track
Or check your tracking number directly with the carrier.
PROCESSING TIME
Orders are processed in the order they're received. During peak seasons
(holidays, promotions), production may take 3-4 business days instead of 2-3.
Order Cutoff: Orders placed before 12:00 PM EST are processed the same day.
Orders after 12:00 PM EST are processed the next business day.
Business Days: Monday - Friday (excluding US federal holidays)
SHIPPING LOCATIONS
We currently ship to:
United States (all 50 states)
APO/FPO/DPO addresses
US Territories (Puerto Rico, Guam, US Virgin Islands)
International Shipping: Not currently available. We plan to expand
internationally in the future.
SHIPPING ADDRESS
Please ensure your shipping address is correct before completing your order.
We cannot redirect packages once shipped.
If you enter an incorrect address:
- You are responsible for any reshipment costs
- Contact us immediately at Support@thestatethreads.com
We ship to the address provided at checkout. We cannot ship to P.O. boxes for
certain carriers (FedEx, UPS).
ORDER MODIFICATIONS
Need to change your order or shipping address?
Contact us at Support@thestatethreads.com within 2 hours of placing your order.
Once production begins, we cannot modify or cancel orders.
DELIVERY ISSUES
Lost Package:
If your tracking shows delivered but you haven't received your order, check
with neighbors and building management. Contact us within 7 days and we'll
investigate with the carrier.
Damaged Package:
Contact us at Support@thestatethreads.com with photos of the damaged item and
packaging. We'll send a replacement at no cost.
Wrong Item:
We'll make it right. Email Support@thestatethreads.com with your order number
and we'll send the correct item immediately.
Delayed Package:
If your order hasn't arrived within 10 business days, contact us and we'll
track it down or send a replacement.
BUSY SEASONS
During high-volume periods (Black Friday, holidays, major sales), please allow:
Production: 3-4 business days
Shipping: 4-5 business days
Total: 7-9 business days
We'll always update you if there are any delays.
PO BOXES
USPS shipments: PO boxes accepted
UPS/FedEx shipments: PO boxes NOT accepted (we'll ship via USPS instead)
If you provide a PO box, we'll automatically select a carrier that delivers to
your address type.
MULTIPLE ITEMS
All items in a single order ship together. If you order multiple products, we
wait until all items are printed before shipping.
Need items by different dates? Place separate orders.
RUSH ORDERS
We don't currently offer expedited production, but we do offer expedited
shipping:
2-Day Shipping: Available at checkout (additional fee)
Overnight Shipping: Contact Support@thestatethreads.com
Note: Rush shipping only speeds up delivery, not production time (still 2-3
business days to print).
WEATHER & CARRIER DELAYS
Occasionally, severe weather or carrier delays may affect delivery times. These
are beyond our control, but we'll keep you updated if your order is affected.
INTERNATIONAL CUSTOMERS
We currently only ship within the United States and US territories.
International shipping coming soon! Join our email list to be notified when we
expand globally.
QUESTIONS?
Contact our support team:
Email: Support@thestatethreads.com
Response Time: Within 24 hours (Monday - Friday)
Include your order number for faster assistance.