PRIVACY POLICY
1. INTRODUCTION
The State Threads ("we," "us," or "our") respects your privacy. This Privacy
Policy explains how we collect, use, and protect your personal information when
you use our website thestatethreads.com or purchase our products.
By using our website, you agree to this Privacy Policy.
2. INFORMATION WE COLLECT
We collect information you provide directly to us, including:
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely by our payment provider)
- Order history and preferences
- Communication preferences
We automatically collect:
- Device information (IP address, browser type, device type)
- Website usage data (pages visited, time spent, links clicked)
- Shopping behavior (cart activity, products viewed)
- Cookies and tracking data
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing emails (you can opt-out anytime)
- Improve our website and products
- Prevent fraud and ensure security
- Comply with legal obligations
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share data only with trusted
service providers who help us run our business:
- Shopify - E-commerce platform
- Payment processors (Stripe, PayPal) - Secure payments
- Shipping carriers (USPS, UPS, FedEx) - Order delivery
- Klaviyo - Email marketing
- Google Analytics - Website analytics
- Printing partners - Print-on-demand fulfillment
We may also share information when required by law or to protect our rights.
5. COOKIES
We use cookies to:
- Enable shopping cart functionality
- Remember your preferences
- Analyze website traffic
- Deliver personalized advertising
You can control cookies through your browser settings. Disabling cookies may
limit website functionality.
6. YOUR PRIVACY RIGHTS
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing emails
- Delete your account
California Residents: You have additional rights under CCPA, including the
right to know what information we collect and the right to deletion.
EU Residents: You have rights under GDPR, including data portability and the
right to object to processing.
To exercise your rights, contact us at Support@thestatethreads.com
7. EMAIL MARKETING
You may receive marketing emails about new products and promotions. You can
unsubscribe anytime by:
- Clicking "Unsubscribe" in any email
- Emailing Support@thestatethreads.com
- Updating preferences in your account
You will continue to receive order-related emails even after unsubscribing
from marketing.
8. DATA SECURITY
We use industry-standard security measures including SSL encryption, secure
payment processing, and restricted access to protect your information. However,
no internet transmission is 100% secure.
9. DATA RETENTION
We retain your information for as long as necessary to fulfill orders, comply
with legal obligations, and provide customer service. Order information is kept
for 7 years for tax purposes.
10. CHILDREN'S PRIVACY
Our website is not intended for children under 13. We do not knowingly collect
information from children under 13.
11. THIRD-PARTY LINKS
Our website may contain links to third-party sites (social media, payment
processors). We are not responsible for their privacy practices. Please review
their privacy policies.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy. We will notify you of material changes via
email or website notice. Continued use after changes constitutes acceptance.
13. CONTACT US
Questions about this Privacy Policy?
The State Threads
Email: Support@thestatethreads.com
We will respond within 5-7 business days.